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I finally got the nerve to once again attempt to talk to the student loan appeal dude. I emailed and got a lame response about how busy they were and to check in a week. The same response I have been getting for the last 3 weeks...
Danial randomly decided to check my loan status and look who decided to finally do their job! I now have some money to live off of...
Also got my laptop back today... my love bug hassled the shop for their mess up and we ended up getting everything we wanted and more for free.
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